Customer
Care
Shipping and Returns
As the order will be ready to be shipped we will send you the DHL tracking code.
In case of 2-hour express delivery service – provided in Milan - we will contact you to plan the delivery through our partner Sinergie Express.
Free returns guaranteed for any order.
| COUNTRY |
PRODUCTION TIMES |
SHOPPING CART | SHIPPING | DELIVERY TIME | TOTAL DAYS (production+shipping) | PRICE |
|---|---|---|---|---|---|---|
| MILAN | 7 working days | Any price | EXPRESS | 2 hours | Within 7 working days | FREE |
| ITALY | 7 working days | < 50,00 € | STANDARD |
1-2 working days |
9-10 working days | 10,00 € |
| ITALY | 7 working days | ≥ 50,00 € | STANDARD | 1-2 working days | 9-10 working days | FREE |
| EUROPE | 7 working days | < 89,00 € | STANDARD | 1-3 working days | 11-12 working days | 15,00 € |
| EUROPE | 7 working days | ≥ 89,00 € | STANDARD | 1-3 working days | 11-12 working days | FREE |
| USA | 7 working days | < 99,00 € | STANDARD | 2-5 working days | 14-15 working days | 20,00 € |
| USA | 7 working days | ≥ 99,00 € | STANDARD | 2-5 working days | 14-15 working days | FREE |
|
PICKUP IN STORE |
7 working days | Any price | PICKUP | Within 7 working days | FREE |